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5 Official Claude Plugins for Your Business

What Anthropic's Productivity, Sales, Customer Support, Marketing, and Data plugins do, how to install one, and a first prompt to test each.

5 Official Claude Plugins for Your Business

Anthropic built a set of free plugins that turn Claude into a helper for one job at a time. Here are five that fit almost any business, how to install them, and a first prompt to test each one on real work.

What this helps you do

Pick the plugin that matches the job you repeat every week, install it in Claude Cowork or Claude Code, and test it on one real example.

Each plugin bundles instructions for a specific role with the tool connections that role needs. So instead of explaining how you like a call brief or a support reply every time, the plugin already knows the steps. You install one, connect the tools it asks for, and ask for the work.

You don't need all five. Start with the one for the task you are most tired of doing by hand.

The five plugins

  • Productivity: keeps a task list and a memory of your people, projects, and shorthand. It plans your day and syncs with your calendar, email, and chat when you connect them.
  • Sales: preps you for calls. It pulls together who is attending, the account history, and good discovery questions. It also drafts follow-up emails and outreach.
  • Customer Support: triages a ticket (sorts it by type and urgency and suggests who should handle it), then drafts the reply. It can also package an escalation or turn a solved issue into a help article.
  • Marketing: turns a rough campaign idea into a full brief with goals, audience, channels, a content calendar, and success metrics. It also drafts content and checks it against your brand voice.
  • Data: answers questions about your numbers. Give it a spreadsheet or CSV and it can explore the data, build a chart, and explain what the chart shows.

Before you start

  • A paid Claude plan. Plugins are available on Pro, Max, Team, and Enterprise. On Enterprise, an admin may limit which plugins you can install.
  • For Cowork: the Claude Desktop app, signed in, with the Cowork tab available.
  • For Claude Code: Claude Code installed on your computer.
  • One real example to test with: a task list, an upcoming meeting, a support ticket, a campaign idea, or a small spreadsheet. Remove private customer details if you are only experimenting.
  • Optional: logins for the tools you want to connect, such as your calendar, CRM, help desk, or project tracker. Every plugin still works if you paste or upload the information instead.

New to Claude? The Claude setup checklist covers the basics first.

Terms to know

  • Plugin: a package that adds skills, tool connections, and shortcut commands to Claude for one kind of work.
  • Claude Cowork: the tab in the Claude Desktop app where Claude works through multi-step tasks and hands back finished work.
  • Claude Code: Anthropic's coding assistant that runs in your terminal, desktop app, or editor. Plugins work there too.
  • Skill: a set of instructions Claude loads for one kind of job, such as call prep or ticket triage.
  • Connector: a link between Claude and another app, such as Slack, HubSpot, or Notion, so Claude can read from it or act in it.
  • Marketplace: a catalog of plugins you can browse and install from.
  • Slash command: a shortcut you type that starts with /, such as /sales:call-prep.

Step-by-step

Install in Claude Cowork

  1. Open the Claude Desktop app and select the Cowork tab.
  2. Open Customize in the sidebar, then select Plugins.
  3. Browse the available plugins in Anthropic's catalog and find the one you want, such as Sales.
  4. Select it and install it. You should see it listed with your installed plugins.
  5. Open the installed plugin and go to its Connectors tab. Installing does not connect anything on its own, so connect the tools you want it to use here. You can skip this and paste information instead.
  6. Start a new Cowork task. Type / or click + to see the plugin's skills, or just describe the job and let the right skill load.

You can also browse every plugin at claude.com/plugins. The full source lives in Anthropic's knowledge-work-plugins repository.

Install in Claude Code

  1. Open your terminal.
  2. Add Anthropic's plugin marketplace: claude plugin marketplace add anthropics/knowledge-work-plugins
  3. Install the plugin you picked. Swap sales for productivity, customer-support, marketing, or data: claude plugin install sales@knowledge-work-plugins
  4. Start Claude Code. Plugins turn on automatically. Type / and you should see the plugin's commands, such as /sales:call-prep.

Test it on real work

  1. Paste the matching prompt from the next section into Cowork or Claude Code.
  2. Replace every [BRACKETED] part with your real details, or attach the file it asks for.
  3. Read the result against what you would have written yourself. Ask for one change, such as "shorter" or "add pricing questions."
  4. Once it works on one example, use it on the next real one that week.

Copy this

Pick the prompt for the plugin you installed. Paste it into a new Cowork task or a Claude Code session, then replace the [BRACKETED] parts. Each line names the shortcut command too, in case you want to start it directly.

Copy this

PRODUCTIVITY (/productivity:start)
Set up my task list and work memory. Here are my tasks for this week: [PASTE TASKS]. The people I work with most are [NAMES AND ROLES]. Then tell me what is overdue, what is due this week, and which three tasks to do first.

SALES (/sales:call-prep)
Prep me for my call with [PERSON NAME], [JOB TITLE] at [COMPANY] on [DATE]. Our last contact was [NOTES OR "none"]. Give me a one-page brief: who they are, what their company likely cares about right now, five discovery questions, and one clear next step to ask for.

CUSTOMER SUPPORT (/customer-support:ticket-triage)
Triage this support ticket and draft a reply: [PASTE TICKET]. Give it a category and a P1 to P4 priority, say who should handle it, and write a friendly reply under 120 words that answers what you can and asks for anything you need.

MARKETING (/marketing:campaign-plan)
Turn this rough idea into a campaign brief: [ONE OR TWO SENTENCES ABOUT THE CAMPAIGN]. Audience: [WHO IT IS FOR]. Timeline: [WEEKS]. Include the goal, key message, channels, a week-by-week content calendar, and how we will measure success.

DATA (/data:create-viz)
Here is my data: [ATTACH CSV OR SPREADSHEET, OR PASTE THE TABLE]. Make one clear chart that answers this question: [YOUR QUESTION]. Then explain what the chart shows in three plain sentences I could say out loud in a meeting.

Things to know

  • Start with one plugin. The job you repeat every week is the best first pick, because you will notice right away if the output saves you time.
  • Connectors are optional but worth it. Without them, paste or upload the information. With them, the plugin can pull your calendar, CRM, or tickets on its own.
  • Some plugins can act, not just draft. With the right connectors, Sales can update CRM records, create email drafts, and book meetings when you ask. Check each connector's permissions and review anything before it goes to a customer.
  • Make it yours. Plugins are plain text files. You can edit them to use your terms, your process, and your tools. The cowork-plugin-management plugin in the same repository helps you customize or build your own.
  • There are more. The same catalog has plugins for finance, legal, product management, HR, operations, design, and small businesses.
  • Install only from sources you trust. A plugin can include connections that run on your computer.

If something goes wrong

  • You can't find Plugins in Cowork: make sure you are on a paid plan and inside the Cowork tab, then update the Desktop app.
  • "Marketplace not found" in Claude Code: run the claude plugin marketplace add anthropics/knowledge-work-plugins line first, then the install line.
  • The slash commands don't appear in Claude Code: start a new session. If it is still missing, run /plugin and check the Installed tab.
  • It asks for a tool you don't use: say so and paste the information instead. The plugin works from what you give it.
  • The result is too generic: add one real example of good work, such as a past brief or a reply you liked, and ask it to match that.

Final check

You installed one plugin, ran its prompt on a real example from your work, and got a result you would actually use or send after a quick edit. If yes, you are set up.

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